We're sure most of you reading this blog probably have ‘good communication skills’ on your CV even though you may not even know what that encompasses. It’s not just about how well you get on with your colleagues but about how you fundamentally approach both co-workers and outward clients, both verbally and written. Communication can be a tricky skill to harness, with many companies offering support and workshops to better their employee’s communication for a variety of reasons and benefits:
1) Good communication can help reduce the barriers in your workplace, especially where there is diversity, whether this is cultural or even language differences. Having a better understanding and appreciation of how best to communicate can result in more confident communication that is more effective.
2) If employees in a workforce are all efficiently communicating with one another, then this can result in an altogether more coherent workplace, with increased productivity and reduced errors and confusion. It will help the company run more smoothly and with ease.
3) Building positive rapport with clients, candidates, investors etc. can be tricky if communications isn’t up to scratch. If you aren’t able to get your thoughts across cohesively and concisely it can lead to delayed processes and awkward relationships. A sloppy email can come across as unprofessional and can reduce your company’s legitimacy and authenticity. Good communication will ensure transparency early on which can help you further along the line when making and justifying decisions.
4) It can create a healthy work environment for all employees. Good communication from managers to employees can be crucial to maintaining a workplace balance bounded by respect and understanding and it can help to create a more effective team. It will help to build and maintain relationships that will be beneficial all throughout your employment and even beyond.
Communication may be an overlooked topic in the workplace, but as you can see, there are many benefits to having good communication in your job role.